Privacy Policy

Privacy Policy

Effective Date: May 1, 2025

At PennForce Technology, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and engage with our services.

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1. Introduction

Welcome to PennForce Technology ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our training programs.
We operate in compliance with applicable U.S. data privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.

Business Address: PennForce Technology, 4128 Orrs Town Court Mechanicsburg, PA 17050, United States

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2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Mailing Address
  • Job Title and Employer (for training program enrollment)
  • Payment Details (processed via secure third-party payment processors)

b. Non-Personal Information

  • IP Address
  • Browser Type and Version
  • Device Information
  • Referring URLs and Exit Pages
  • Site Usage Metrics and Behavior

c. Sensitive Information

Only when explicitly provided by the user and with consent, such as resumes submitted for job placement assistance or demographic data for diversity initiatives.

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3. How We Use Your Information

We use your information for the following purposes:

  • To deliver our services and manage client relationships
  • To administer Salesforce training and certification programs
  • To process payments and issue receipts
  • To send important service-related announcements or updates
  • To improve our website, offerings, and user experience
  • To comply with legal obligations

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4. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Including payment processors, marketing platforms, CRM systems, and hosting providers
  • Regulatory Authorities: If required by law or in the interest of protecting legal rights
  • Partners and Affiliates: With your consent, for collaborative training or job placement initiatives

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5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Analyze website performance
  • Personalize user experience
  • Remember user preferences
  • Enable security features

You may manage cookie preferences through your browser settings.

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6. Data Security

We implement a combination of physical, administrative, and technical safeguards to protect your data, including:

  • SSL encryption
  • Secure cloud storage
  • Access control mechanisms
  • Regular security audits

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7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, update, or delete your personal     information
  • Request a copy of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • File a complaint with a supervisory     authority

To exercise any of these rights, contact us at: info@pennforcetechnology.com

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8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, and to comply with applicable laws, contractual obligations, and regulatory requirements.

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9. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of such sites.

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10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have done so, please contact us immediately.

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11. Contact Information

If you have any questions or concernsabout this Privacy Policy, please contact us at:

Email: info@pennforcetechnology.com

Phone: +1 (717) 743-0079

Mailing Address: PennForce Technology, 128 Orrs Town Court Mechanicsburg, PA 17050, United States